The floor is very cold, so I cut some holes in the garage ceiling and moved some insulation to look. Also, there are knee walls on each side of the room, so I cut a hole in the empty space and saw the gap there.
He intends to blow insulation in from the garage side, drilling the holes, pushing up the existing batts and filling in below them.
I agree with the better solutions, but it's a three car garage with the double layer of drywall, so taking the ceiling down is not going to happen. I've been in the house for 8 years, so to get the contractor back at all is a minor miracle
I guess the options are 1. As the contractor suggests, or 2. try to blow additional insulation above the existing insulation. Seems like the second would give better contact with the floor, and I'm wondering if either of these has worked for anyone.