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I have the same problem and I want to know how does the back of the freeezer come off? It is full of ice but I do not wish to let it sit for a day for the ice to melt....
There are probably some screws holding the evaporator cover in place. Turn the fridge off and use a hair drier to melt any frost. If you see no screws look for any dime size circles that could be screw covers. If there are none of these the cover may just be snapped off. Anyway after you get the evaporator exposed melt any remaining ice. If there is a big buildup this could take half an hour or more. Be gentle. Do not use any object to try to chip or break the ice! A puncture of the evap could completely destroy the fridge. When its cleared of ice turn the fridge on before replacing the cover. The evaporator coil should frost up evenly within 10-20 min. That usually indicates the refrigeration is ok and the defrost circuit is inop. Then there's the task of diagnosing the failed component. If you get that far we can discuss that procedure. Hope to have been of some help.
I fixed my freezer, it was full of ice behind the panel. Broke a couple plastic pieces but now the fan won't break on me. Here's what it looked like. I couldn't tell you the model I have but the symptoms posted previously sounded just like mine. Thanks alot people!