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Old 04-17-2014, 11:16 AM  
jmc0319
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Default New tile floor problem

We just recently had a sunroom built onto the back of our house. When they laid the tile there were a lot of divots in the grout. The tile guy came back and patched the divots by putting more grout in those spots. Well now the patched spots are a different color than the original grout. Now the manufacturer of the grout says they have a stain to fix this and want us to let them stain all the grout. Does anything here seem odd? I am not at all comfortable with them staining the grout. Please advise.


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Old 04-17-2014, 11:35 AM  
nealtw
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Depending on what the letter says. You know, the letter that states if you and only you are not happy, what will they do then.



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Old 04-17-2014, 06:13 PM  
jmc0319
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Thanks Neal. One question I have is if it is the proper procedure to spot fill divots in grout or should they skim coat the entire floor?


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Old 04-17-2014, 06:33 PM  
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I doubt if you could skim coat the entire floor, I have just filled spots. But I am not a pro.

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