CONNOLE1056

I have a Delta kitchen faucet that was leaking. I replaced the rings and springs that were in a kit I bought. About two days later when I turned the faucet on no water came out! After I removed the handle and the ball I checked to see if the water would come up, and it did. The problem is that as soon as I put the metal cap over that white plastic shield the water stops. I do not know the plumbing name for the shield but it is the one that has a small notch on the left and goes on right before the metal. It is very odd because when the metal is removed and I turn the water back on the water comes out. There is not an obstruction in the faucet and I have replaced the handle. The water sounds like it is going to come on and then seems to just stop. I hope you know what I mean-there is a sound in the pipe or faucet when I turn the water back on under the sink and move the handle, but then nothing comes out. It seems like something that should be easy to fix, but every time I put the metal over the shield the water ceases to flow. I will appreciate any help!

CONNOLE1056

Sorry, to add to this faucet dilemma-I have looked at all the tutorials on the web I can find and had someone else look at the faucet and we cannot figure out what we are doing wrong. The person who helped me used to replace these regularly in his rentals, so he was knowledgeable with the process. Thanks!

Redwood

Unscrew the aerator and see what happens.

Also please try the side sprayer...

CONNOLE1056

I replaced the aerator and the sprayer has not worked in 12 years!!!

locknut

Make sure the ball is positioned properly. If its slot do not line up with the opening below it, water could be blocked all the time. Water flows thru the ball slot as it meets and varies its position over the hot/cold ports.

Redwood

You replaced the aerator before or after the problem began?
Has the diverter been taken out?

For the ball not to be lined up right the alignment pin would have to be broken off and the handle would simply rotate.

Something is blocking the flow within the faucet if you have water to under the ball.

kok328

Could it be that you have your springs and/or seals upside down or did you grab the wrong kit for your model?

CONNOLE1056

I have checked everything you all mentioned. It did work for a few days and then something caused it to stop. I cannot see where there is a block. I have even resorted to putting things in wrong just to see whether what I think is wrong is actually the correct placement! (hope that makes sense)
Does anyone know how the metal cover could be blocked?? It is just so annoying. I keep thinking this time it is going to work..." and of course it does not. I had another person look at it today. An amateur, but someone who has changed these things a few times nonetheless. I don't see how that metal thing could block it. I make sure everything is lined up when I screw it on, and nothing. I hate to pay someone on a holiday weekend, for something that is likely a 5 minute job!!

Redwood

None of those things would cause water not to come out...
Fail to shut off would be what would happen...

Nestor_Kelebay

(Wouldn't it be something if the sprayer works now instead.)

I know this sounds like a "cop out" answer, but I'd phone Delta's 1-800 customer service phone number.

If this problem has happened to you, it's undoubtedly happened to other people, and the people answering the phones at Delta would know who's the most knowledgeable amongst them, and he/she'd be the most likely person on the planet to know the cause and cure.