DIY Home Improvement, Remodeling & Repair Forum > DIY Home Improvement > Plumbing Forum > How does hot water tank warranty works?




Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 01-25-2014, 08:38 PM  
python01
Member
 
Join Date: Apr 2007
Location: , Ontario
Posts: 26
Likes Given: 2

Default How does hot water tank warranty works?

I am looking at getting new hot water tank to replace the rental. All the tanks I saw have their warranty specified as 6 or 12 years but only 1 year in home service. So the 1 year in home service is pretty straight forward but what about the remainder? What do I get if it breaks 3 years after purchase?



__________________

-----------------------------------------
www.canadiandiscussion.com
Discuss everything Canadian and more!

python01 is offline  
 
Reply With Quote Quick reply to this message
Old 01-26-2014, 02:03 AM  
oldognewtrick
Moderator
HRT_MODERATOR.png
 
oldognewtrick's Avatar
 
Join Date: Jul 2009
Location: Nashville, TN
Posts: 5,040
Liked 413 Times on 345 Posts
Likes Given: 134

Default

You have to read the fine print and see exactly what the water heater company's warranties provide for. Don't be afraid to call the customer service center and ask them how their warranties work. And remember a warranty and a guarantee are two different things when purchasing manufactured items.



__________________
oldognewtrick is offline  
kok328 Likes This 
Reply With Quote Quick reply to this message
Old 01-28-2014, 10:49 AM  
nealtw
Contractor
 
Join Date: Nov 2010
Location: vancouver, b.c.
Posts: 9,766
Liked 802 Times on 715 Posts
Likes Given: 1362

Default

I think you will find that it is much like a battery, if you get 3 years with a six year warrentee, you will have to pay for the three years you got. You will pay half price for the new one.

__________________
nealtw is offline  
 
Reply With Quote Quick reply to this message
Old 02-16-2014, 11:11 AM  
SewerRatz
Junior Member
 
Join Date: Feb 2014
Posts: 8
Liked 2 Times on 2 Posts
Likes Given: 1

Default

If the heater breaks after the first year you get the repair parts for the heater or a new heater free. You have to pay the plumber his labor to repair or replace the heater plus any plumbing parts he may need. The replacement heater does not come with a brand new warranty it finishes off the reminder of the original heaters warranty. In other words if your heater started leaking at 5 years and 11 months you get a new heater free and pay labor and misc. parts. The new heater now only has a 1 month warranty.

__________________
SewerRatz is offline  
 
Reply With Quote Quick reply to this message
Old 02-16-2014, 04:47 PM  
python01
Member
 
Join Date: Apr 2007
Location: , Ontario
Posts: 26
Likes Given: 2

Default

Thanks for the info SewerRatz. I guess one more question comes to mind now, how they figure what needs to be replaced? Do I need to bring plumber in first to diagnose what the issue is? And once the parts are received can I install them myself or does it have to be done by plumber?

__________________

-----------------------------------------
www.canadiandiscussion.com
Discuss everything Canadian and more!

python01 is offline  
 
Reply With Quote Quick reply to this message
Old 02-16-2014, 04:54 PM  
SewerRatz
Junior Member
 
Join Date: Feb 2014
Posts: 8
Liked 2 Times on 2 Posts
Likes Given: 1

Default

Depending on the manufacture of the water heater. Most want a qualified plumber to diagnose the issue, and install the replacement parts. When I do water heater warranty calls, I normally go to my plumbing supply for the repair parts and give them the part #'s along with the information of the heater. They then verify the warranty and then sell me the parts, and credit me when I return with the old parts.

__________________
SewerRatz is offline  
 
Reply With Quote Quick reply to this message
Old 02-16-2014, 05:52 PM  
python01
Member
 
Join Date: Apr 2007
Location: , Ontario
Posts: 26
Likes Given: 2

Default

Thanks for all the info, I am sure other members here will find it useful as well.



__________________

-----------------------------------------
www.canadiandiscussion.com
Discuss everything Canadian and more!

python01 is offline  
 
Reply With Quote Quick reply to this message
Reply


Tags
hot water tank, warranty, water heater

Quick Reply
Message:
Options

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter DIY Home Repair Forum Replies Last Post
Kenmore water softener brine tank full of water kb8wfh Plumbing Forum 3 04-12-2014 03:37 PM
water air tank dolfan Plumbing Forum 9 01-23-2014 06:44 AM
Leaking hot water tank CaPpedDoG Plumbing Forum 3 11-24-2013 07:01 PM
Water pressure tank PoBayou Plumbing Forum 6 07-03-2012 01:37 PM
Air in water tank User Name Plumbing Forum 4 08-07-2006 08:29 PM