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Old 06-12-2012, 07:14 PM  
jjohnston
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Default Water softner not effective

I have a water softener. when I Installed it I found the water hardness was at 15 gpg. When I called the city they said between 20-27. so I set the softener to 30. I have always suspected it wasn't doing much, but we do go through salt (very slowly). so I had the water tested, and it says its 280 (z) which from what I've read is hard. why is the softner not softening? I double checked that it wasn't set to bypass... when I run the water in the house I see the softener showing water is going through...



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Old 06-13-2012, 07:08 AM  
Speedbump
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Sounds like you bought a water boss. If the 280 is ppm, that equates to 16 grains hard. This is simple to resolve for a real softener. Not knowing what unit you have for sure or what it's specs are; I don't see how I could tell you why it isn't working.



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Old 06-13-2012, 05:11 PM  
jjohnston
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Oh, its a whirlpool 30,000 grain. WHES30

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Old 06-14-2012, 06:33 AM  
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I'm not familiar with Whirlpool softeners. Have you tested the water after the softener to see how much hardness is left over if any?

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