I don't think you were "ripped off" but it sure would have been nice to know about the sag before the new roof. If the roofer put a second roof on (over the existing one), the problem probably got worse due to the extra weight. In any case, it is usually not too difficult to strengthen the existing roof(rafters) so it shouldn't sag further. It is more difficult to jack the roof and trying to straighten it now without potential damage to the new roof.
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