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OIIIIIIIO · 02-19-2012, 10:24 PM

Well, they found the leak.

Along with 4 or 5 other leaks.

Apparently, back in the late 80s carrier used a flared fitting at the indoor coil, and the outdoor unit, rather than soldering the lines together. Even more apparently, they are whats leaking. Both ends. Also some fittings on the compressor are rotted out and leaking. Among some other things that he didnt write down.

So, they're going to push my warranty company to just replace everything. Not sure how thats going to go, got a phone call friday to talk about my "non-coverage", and returned the call 10 min. later and they were closed. So Im in limbo now, until I find out what they are going to do, or not do rather.

thermalmedics · 02-20-2012, 07:29 AM

This is where things get fun. I have seen a ton of this crap by home warranty companies.....

here are a few questions to ponder aloud with the home warranty co.

1. They 'covered' the unit with no problem including taking your premiums up until now?

2.What specifically is 'not covered' by the company. The unit must be repaired and if they will not replace then REPAIR, per your contract.

3. Request a copy of the contract that you agreed to.

4. The home warranty company would not want the EPA asking why they are letting an R-22 system KNOWINGLY (a greenhouse gas) vent into the atmosphere. Think of those blue skies and white clouds!!!

5. Advise you will contact the Attorney General's office and the media upon them for not standing up to the contract.

6. Don't take the preexisting conditiion crap unless you just got the home warranty.

Home Warranty companies, you cannot weasel out of your end of the contract anymore because it now actually COSTS you money.

STAND UP AND GOOD LUCK, IF WE ALL DO THIS WE CAN CLEAN UP THE BAD ONES...

Keep us posted

OIIIIIIIO · 02-26-2012, 07:45 PM

Well, I finally explained (nicely believe it or not) that I was getting tired of this whole situation dragging on, and on for the last 4 weeks now, and would really appreciate it if they could provide me with a more permanent repair. My exact conversation went something like...

Me: "I just want to give you my money every year, so you can take care of this kind of thing so I dont have to worry about it. Thats all I want. To give my money, to you. See, because if you cant fix it, im going with another warranty company that will. Why won't you take my money?"

AHS: "We want your business, but we don't just want to take your money"

Me: "But you already did. Didnt you... yes, you did. You've already taken my money, and my heatpump is not working again, for the 4th week in a row."

AHS: - silence -

So, apparently I made my point, because I got a new system. They gave me a new outdoor, and indoor unit with new lines and installed it, and it cost me $376 bux. I guess I really cant complain about that.

Granted, its only a payne PF4m indoor, and a payne PH13NA 2t outdoor, but its a 13 seer R410 setup so it should still run better, and alot more efficiently than my almost 24 year old unit.

I'm crossing my fingers.

thermalmedics · 02-26-2012, 09:13 PM

Score one for the good guy!!!!!!!!!!!!!!!!!!!!!

Nice job dude