Remodeler

Hi, I have redone my kitchen. I have a gfci outlet which doesen't work. I purchased a new one, installed it and it still does not work. It will not reset. The breaker at the box is not tripped. Every other outlet in the kitchen works. there are two others. Any ideas as to what could be wrong? Thanks in advance

ALCHYMIST

Are the two working outlets fed from the load terminals of the GFCI?

speedy petey

I bet it's wired wrong. LINE/LOAD reversed.

kok328

Is there actually power to the wires your hooking up to the GFI?

GFI won't reset unless under power.

Remodeler

I don't know, I took it out and put it back in the same way.

Remodeler

I believe so. When I press the reset button you see a quick bit of the green power button. then nothing.

Remodeler

I am sorry, I don't know what line/load is. I just put it back the way it was.

speedy petey

I'm sorry, and I know I'll get flamed for this, but you do not even know what line and load is and you are messing with electricity??? In NYC no less??????
And now you want to troubleshoot the problem?

Remodeler

Flamed, not by me. This is why I am asking the question. The original gfci did not work. I replaced it putting the wires the same way there were. I did what the instructions said. Can you offer any help? if not thank you for your comment.

Remodeler

By the way how would I know I now have a problem if I did no change the outlet?