Originally Posted by RMA127
OK. I think i figured out what is going on here.
My freezer goes through a cycle where it defrosts/thaws and re-freezes. When this happens the ice gets stuck together when it freezes again, and then the auger is trying to chip away at a frozen block. so i think the problem is not my Icemaker as much as the freezer thawing and refreezing a couple times a day. It is so bad that we have removed all the freezer items and put into the old reliable GE in the garage. So is there a part that controls the freezer temperature such that several times a day it thaws and re-freezes?
I'll defer to Jeff on the fix, but I suspect the auto-defrost function is broken on this freezer. It sounds like it is working overtime.
Have you tried a manual defrost and clean of this refrigerator/freezer? The auto-defrost does a great job of keeping the frost down on freezers that we don't go through a manual clean on the appliances. A jolly good clean is all a good idea. If you have a electronic thermometer for your oven you can put the probe inside the freezer and set the alarm to say 35 degrees F, and see how often it alarms during the day for the temperature going above that point. This would be best if it was clean and empty with the door closed.
This is the type of thermometer I'm referring to: