T
TxBuilder
Guest
This company is a nightmare! 
I ordered a sink a month and half ago. It said 2-3 day ship time. A week later I called and they tell me it's backordered for about a week.
A week goes back, another, I call and am told now it's going to ship Dec. 15th. It sucks but I eat it and decide to wait. I was told my CC would not be charged until it shipped.
I check today and see they charged my CC for twice the amount so I call them. The lady tells me first they changed their policy this week and charged me and the man that took the order, ordered the wrong sink which is double the cost.
I ask to cancel the order, I am denied as they have to "make some calls" first, so I ask to speak to a manager, denied.
I don't have my sink, my CC has been charged, and if they do ship it, it's not even going to be the right sink.
What a mess this company is. Calling them solves nothing, they can't do anything it seems but tell me I'm SOL.
What a mess.
I ordered a sink a month and half ago. It said 2-3 day ship time. A week later I called and they tell me it's backordered for about a week.
A week goes back, another, I call and am told now it's going to ship Dec. 15th. It sucks but I eat it and decide to wait. I was told my CC would not be charged until it shipped.
I check today and see they charged my CC for twice the amount so I call them. The lady tells me first they changed their policy this week and charged me and the man that took the order, ordered the wrong sink which is double the cost.
I ask to cancel the order, I am denied as they have to "make some calls" first, so I ask to speak to a manager, denied.
I don't have my sink, my CC has been charged, and if they do ship it, it's not even going to be the right sink.
What a mess this company is. Calling them solves nothing, they can't do anything it seems but tell me I'm SOL.
What a mess.
