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Old 10-27-2016, 07:24 PM  
CEBHMB
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Default Not for residential use

My contractor has installed a window in my bathroom that is labeled by the manufacturer (JELD-WEN) as " not intended for use in residential structures" because the window has not received a design pressure (DP) rating. I have asked him to install a different window and he is delaying. Should I hold out for a different window?


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Old 10-27-2016, 07:31 PM  
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I would. Ask him for paperwork from the manufacturer that it is fine for residential use


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Old 10-27-2016, 07:37 PM  
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probably won't be warrantied either.
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Old 10-27-2016, 09:40 PM  
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Given the window and the shower pan, are you sure this person actually is a licensed contractor in ARIZ?

Lic. requirement are virtually the same in CA, NEV and ARIZ.
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Old 10-27-2016, 11:32 PM  
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So he is buying new old stock because it is half price, if he had half a brain he would have removed the sticker.
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Old 10-28-2016, 08:52 AM  
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Got a deal on a display window?
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Old 10-28-2016, 03:52 PM  
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Yes, I guess this will take a while to get straight. Thanks for all the great input. Its nice to know there's a wealth of experience out there willing to help a newbie out.
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Old 10-29-2016, 02:02 AM  
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Something like this only shows incompetence and/or dishonesty (or both)...
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Old 10-30-2016, 05:46 AM  
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I'd stop the work till this is rectified or explained to your satisfaction. In the past building codes usually didn't have a wind-loading rating required unless you lived in a hurricane-prone location. Your local codes may still not require that, in which case the window could be OK as long as you're happy with it. Just because the rating is lacking doesn't make it a bad thing- no old windows have those ratings but they work well enough. And the reason to stop the work is two-fold: First it gets the problem resolved ASAP and second it shows the contractor you will not accept questionable work which will hopefully get them to do a better job.

In my own business I resolve all problems immediately- that's the professional approach. I don't want my customers to have any worries or uncertainty about anything- I want them to know they're getting the best even when 'human' things happen. It can be embarrassing to me but I'll get over that; I won't get over having a call-back to set things right which weren't done right the first time around like they should have been!

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Old 10-31-2016, 10:33 AM  
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Thanks for all the good input- we're still "discussing" the problem.


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