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Old 12-08-2016, 12:26 PM  
m4p
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Default Help Please - Leaking Bathroom Faucet

Hi all,
I have a 2 handle faucet in my bathroom that is leaking from the hot water side. The handles are not attached to the faucet but actually in the counter. The problem when I shut off the hot water, the handle stops at my mirror, but needs to go a little further to actually shut off the water completely.

I had the same problem with the cold side but was able to fix it by taking out the set screw, playing around with the handle and putting the set screw back in. I tried it with the hot water side, but no luck.

I can't figure out how to remove the cartridge. The caps on the top of the handles look to be decorative only.

Any help would be greatly appreciated. I am going to try to post some pictures. I apologize but they seem to be coming out sideways.


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Last edited by slownsteady; 12-08-2016 at 12:39 PM. Reason: image flipping
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Old 12-08-2016, 12:46 PM  
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It sounds like you should be able to lift the handle off and reposition it properly. I don't think it's necessary to remove the cartridge. However, if you do need to remove the cartridge, make sure you have turned off the water supply first. There is a cartridge removal tool available for purchase at Home Depot, Lowes etc., but I have been successful without it.
After removing the handle, unscrew the escutcheon and then replace the handle. You can then lift the cartridge out using the handle. I have done this on a Moen faucet, but I can't say for sure whether it will work on other brands / models.


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Old 12-08-2016, 01:31 PM  
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Thank you very much for the reply, Slownsteady. The handles actually just unscrew off from the stem. The problem is that the hole it screws into is facing too far back when I shut off the water, so the handle really needs to be able to go back another 1/2 inch or so, but the mirror is in the way.

I'm going to try what you said to see if I can get the cartridge out, as I think the cartridge is probably shot. The faucet is at least 16 years old. Without the handle being on, I can shut off the water, but I have to turn it hard.
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Old 12-08-2016, 03:17 PM  
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Does the handle slip when you turn it?
If you unscrew the handle, and then turn the stem of the cartridge to "off" (no water flowing), you should be able to put the handle back on in the desired position.
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Old 12-08-2016, 03:22 PM  
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The screw to remove the handle is under that cap.
Most just pop off, even a butter knife may work to pop it off.
I use a small flat bladed screw driver.
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Old 12-08-2016, 03:59 PM  
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It looks like the handle threads into the body and the body is held onto the stem with a small allen head set screw. Loosen that, lift off and reposition the body and re-tighten the set screw.
Oops...never mind. Reread you post.

Last edited by beachguy005; 12-08-2016 at 04:05 PM.
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Old 12-08-2016, 05:34 PM  
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Do you know the brand of faucet?, that might be helpful.
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Old 12-08-2016, 05:53 PM  
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Old 12-08-2016, 06:38 PM  
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Quote:
Originally Posted by slownsteady View Post
Does the handle slip when you turn it?
If you unscrew the handle, and then turn the stem of the cartridge to "off" (no water flowing), you should be able to put the handle back on in the desired position.
Thanks, that's what I tried. I was successful with the cold water side, but for some reason I just can't get it right on the hot side. If I open up the hot water all the way, and then shut it off in a quick manner, it won't drip. But if I don't open the water all the way and shut it off, it does drip.

I'm going to have to try again but I need a better allen wrench. The one I have is attached to a holder thing with other allen wrenches and it keeps folding into the holder.
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Old 12-08-2016, 06:39 PM  
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Quote:
Originally Posted by joecaption View Post
The screw to remove the handle is under that cap.
Most just pop off, even a butter knife may work to pop it off.
I use a small flat bladed screw driver.
The top of the handle is really odd. It has what looks to be a cap, but I think it might just be decorative. I felt it with my fingernail and between the cap and the top of the handle is completely smooth.


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