DIY Home Improvement, Remodeling & Repair Forum > DIY Home Improvement > General Home Improvement Discussion > Has anyone else had a bad experience with web-based construction supply merchants?




Reply
 
Thread Tools Search this Thread Display Modes
Old 10-07-2011, 08:14 PM  
toddmanqa
Junior Member
registry_dropdown_10659_61790
 
Join Date: Oct 2008
Posts: 6
Default Has anyone else had a bad experience with web-based construction supply merchants?

I'll go first...

When is a cardboard box a case?

I recently ordered construction window shims from, Mr. Shims.

He sells a kit of shims that contains a variety of sizes and which is described as:

'Our assortment kits are enclosed in a heavy duty cardboard box. Inside are placed 100ea of the 1/4", 1/8" and 1/16" with dividers. A handy way

to take them to the job site.'

Then, just down from that he lists, 'Case for Window / Structural Shims'.

So, I thought, a case would be nicer than a box, and I ordered a 'Case' in addition to the kit.

My order arrives, and there was no case--just two boxes, one of them empty.

I sent two emails asking where the case was, and both were ignored. I finally called and asked about the case. I was told that the second cardboard box was my case. 'So, I paid $17.00 for a cardboard box?', is asked. 'Yes', was the reply.

Needless to say, I won't be ordering from him again.


toddmanqa is offline  
 
Reply With Quote
Old 10-08-2011, 09:06 AM  
oldognewtrick
Moderator
HRT_ADMIN.png
 
oldognewtrick's Avatar
registry_dropdown_15773_61806
 
Join Date: Jul 2009
Location: Nashville, TN
Posts: 6,850
Liked 657 Times on 538 Posts
Likes Given: 205

Default

Why can't you just return the "case" you bought for $17.00?
oldognewtrick is offline  
 
Reply With Quote
Old 10-09-2011, 10:25 PM  
BridgeMan
Senior Member
 
BridgeMan's Avatar
registry_dropdown_23463_61863
 
Join Date: Aug 2011
Location: Cottage Grove, Oregon
Posts: 738
Liked 75 Times on 67 Posts

Default

Probably because the shipping cost is $18.
BridgeMan is offline  
 
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Threads
Thread Thread Starter DIY Home Repair Forum Replies Last Post
Oil based primer on floating floors brint44 Painting Forum 2 03-28-2011 09:29 AM
can i put water based poly over oil base? mayhem69 Flooring 1 01-30-2010 06:52 PM
laqure based stain. I need help ProMobileTech Bricks, Masonry and Concrete 2 01-29-2010 02:19 AM
Color choices for siding/trim based off the brick... help? Gidgidonihah Painting Forum 3 11-12-2009 10:11 PM
Spar Urethane over water-based stain/sealer EMayo Decorating and Design 2 11-22-2008 08:34 PM

Newest Threads

LATEST SPONSOR DEALS