Hi, my parents need help with their washer. It is an older Kenmore Washer. The model number is 11026912690. They told me that it would take forever to fill up with water, but that sometimes it would work normally. I looked up some stuff online and decided I would try cleaning the inlet valve filters to make sure they weren't clogged. Well they were not clogged and I cleaned them anyways and it still is having the same issue. I also checked the water pressure to the hoses and both hot and cold have great water pressure, so the issue is with the washer I believe.
The other problem my Mom mentioned to me was that sometimes the washer will get stuck in the middle of a specific cycle and won't proceed (I don't know the details since I don't live with them and they are bad at describing things to me, but maybe this could be related to a filling issue too).
So my question is, do you think the inlet water valve needs to be replaced? Seems like that can cause issues with filling. If so, I they are pretty inexpensive when compared to getting a new washer and I can order it easily (about $20 only). I just wanted to know if there is something else that could be wrong. I'll probably order the new inlet water valve if you guys think that is the problem. Thanks in advance.