Anyone having problems with Generac Generators standing behind there warranty. I've got a 20Kw Generac generator with less than 2 hours run time. It was purchased after Hurricane Katrina and I could not get a service rep to follow up and get me a service tech as they were all too busy after the storm. After personally delivering to a certified servicing dealer about 40 miles away, I got the bad news. The brushes rotated out of the holders and took out the voltage regulator and stator. Cost to repair 1,600.00 plus 1,200.00 labor. Seems steep for a product with less than 2 hours on it. I can't ger any satisfaction from Generac or the company that I purchased it from in Dallas ( Master Power Systems ). If anyone has had these same problems I'm thinking of a class action or product liability law suit.
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