I smell fish!
I think you are being had by someone. I have installed several generac generators, and transfer switches and never seen a problem. They seem to have a very decent warranty. Who is refusing your repairs? generac or the place of purchase? You may want to contact your local division of the attorney generals office. Their presence seems to be persuasive when resolving these problems. 20kw is a huge generator, you probably weren't even teasing it. Good luck with your battle......
See my work-Check out my album. "Git 'Er Done":D
Last edited by triple D; 03-18-2008 at 03:09 PM.