1-800 GOT JUNK is a rip off

Discussion in 'General Home Improvement Discussion' started by Oilcan, Oct 11, 2007.

  1. Oct 11, 2007 #1

    Oilcan

    Oilcan

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    I had about 2 or 3 trucks full of junk. (Ford Ranger) I booked on online appointment with 1 800 got junk. I normally just take it to the dump myself but I was busy and in a hurry.

    They showed up ontime. Nice clean truck. One clean cut guy and one hippie sorta guy with a Indian choker thing.

    They quoted me a price of 500 bucks.

    500 bucks!!!!!!!

    I told them I'd spot them lunch for coming out but that was "way too f**** much."

    Then it got sorta ugly. The next thing I know Im haggling with the hippie over how much I could afford to pay. They agreed to take it all for 300 bucks. Still a rip off but I couldn't spend the whole day going back and forth to the dump.

    They took the big stuff and I signed the invoice and they took off. Then I realized they left a whole bunch of s***. ( I couldnt see behind the truck) And didn't even think about sweeping up.

    I complained of course but basically they said they would give me a discount on the next pickup. After I dinked around on the internet I found other people have had troubles too.

    Avoid them.

    oc
     
  2. Oct 11, 2007 #2

    cranbrook2

    cranbrook2

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    Whats that old saying ? If you want something done right DO it yourself.:D
     
  3. Oct 12, 2007 #3

    glennjanie

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    Hey Oil Can:
    Most junkers would have been thrilled at you givingthe junk which, of course, they can take to a recycler and sell it for a good price.
    I passed a recycle place today that is offering $130 per ton for sheet metal, cars and such.
    Glenn
     
  4. Oct 12, 2007 #4

    Daryl in Nanoose

    Daryl in Nanoose

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    Theres been a few of my Clients who have used them and Yes they were a little high ( not way out of the ball park) and they were good fast and polite so as you know theres going to be good ones and bad.
     
  5. Oct 12, 2007 #5

    Oilcan

    Oilcan

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    Thanks for the comments. ripoffreport.com looks pretty good but their search engine stalled my computer somehow. I'll checkem out later.

    Yeah, had the guys actually finished the job I wouldn't have been so upset. I could see how the company could help some people but it's an awful lot to pay for clean cut jerks in this case.
     
  6. Oct 13, 2007 #6

    Barry M

    Barry M

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    I've never used them but I did see the owner and founder of 1 800 Got Junk on "What's the Big Idea" the other night. His story of how he and a friend started the company is quite inspiring. You've got to hand it to them from a business stand point to be doing millions in sales a year hauling junk is pretty cool.

    Sorry you got ripped off though.
     
  7. Oct 13, 2007 #7

    glennjanie

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    Hey OilCan:
    I got it all wrong before; when you said junk I pictured metals. Now I see you were talking about construction litter and scraps. In that case I always had a dumpster placed on the job and, when it got full I would call the guy and have him to dump it and bring it back. Often I only had one load so they could pick it up when the job was finished. Dumpsters come in all sizes, from 3 cubic yards to 40 cy. The 20, 30 and 40cy sizes are like a big turck bed with doors on one end. Place it close to the house but clear of the work and you can load it from the back with a wheelbarow or throw trash from the roof and second story windows into the top of it.
    They charge you for the size of dumpster delivered but they will warn you not to fill it to the top with bricks, shingles or anything that will make it overweight.
    Maybe you can try that on your next job. Happy trails.
    Glenn
     
  8. Oct 15, 2007 #8

    Oilcan

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    thx glenn,

    Yes, I've already used something like that (they called it a lowboy) since my little episode.

    I would have ordered one ahead of time but it was one of those jobs that snuck up on me. First I was going to cut some brush back on the house then it was some old siding, beat up couch, attic load etc...lol

    Barry,

    You know, after I thought about it a while and had a chance to cool off I'm glad a company like 1800gotjunk exists. I had read some of their history and I guess if I "drew" the right employees it would have worked out okay.

    The rub is that the guys that come out are so squeaky clean you don't get the feeling they want to work at all. This crew didn't and I suspect they may have a built in problem hiring people. How do you find clean people that want to load garbage?
     
  9. Oct 15, 2007 #9

    glennjanie

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    It is possible my friend. I used to work construction and stay moderately clean. At least, when I went in to work I was clean and clean-shaven. I carried my load of the work and more while still managing to stay fairly clean. I served as an officer in the National Guard and was constantly aware of my bearing.
    Glenn
     
  10. Aug 4, 2011 #10

    WeHeartJunk

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    I have a local junk removal company that competes with 1800 got junk. Since they have the national brand recognition they get away with charging a bit more than the rest of us, but overall its not out of control pricing. If you price what you're getting hauled away by volume, a full junk removal truck ends up being cheaper than a dumpster a lot of the time.

    You can always haul stuff to the dump yourself, but if you have a lot you end up wasting a whole day with trips back and forth to the dump, loading and unloading, nails in tires at the dump, gas etc. For a lot of people a Junk removal service is a pretty fair and convenient option.
     
    Last edited: Aug 4, 2011
  11. Aug 4, 2011 #11

    WeHeartJunk

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    But nothing against the grip you had, people don't often budget for junk removal costs, and sometimes the estimate comes as an unpleasant surprise.
     
  12. Aug 13, 2011 #12

    Modutile

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    Could not agree more. They are a ripoff. I already started seeing some competitors in Houston at lower prices. The company i saw was It's Junk
     
  13. Aug 15, 2011 #13

    nealtw

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    1 You can rent a truck and haul the junk yourself.
    2 Find someone out of work that owns a truck to do it for you.
    3 Have a dumbster bin dropped off and picked up.
    4 Find local small guy that advertises in yellow pages or newspapers
    5 Or you can wait until the very last minute and call the the one number you know because you see it everywhere. Then you have paid for the right to bitch about it!
     
  14. Aug 26, 2011 #14

    ownersblues

    ownersblues

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    It doesn't surprise me. I called them once and got a high quote. It's true not all stuff is junk and in some cases they probably make a good profit but as the first reply said, I really think it is best to do yourself if you can.
     
  15. Aug 29, 2011 #15

    SnellExperts

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    Thank you for the heads up on this. I don't often have a lot of junk to haul off, but I know now to steer away from these guys!
     
  16. Sep 3, 2011 #16

    ownersblues

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    I might add I saw a commercial a few hours ago about pop up garbage bins you buy at your local Lowes or Home Depot type store then call a number to get a pickup. Now I'm not sure how it works past that, but if its just garbage, it might be something to look into.
     
  17. Sep 26, 2011 #17

    brad222

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  18. Sep 27, 2011 #18

    SnellExperts

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    When I used to do siding, we used to make a little bit extra by taking our excess aluminum from facia and gutters that were ripped off. If your area has one of those places, its usually worth the trip to get a couple hundred dollars extra (depending on the material).
     
  19. Jul 28, 2012 #19

    JunkDawgs

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    Definitely not trying to validate what sounds like the poor customer service you received, but the cost of junk removal jobs are based on more than just dump fees. Customers want uniformed employees and legitimate businesses but they often forget that those things come with overhead. For a reputable company, that service provider has to pay a competitive hourly wage for quality employees, pays for uniforms, has to pay for insurance on the trucks, $1 million liability insurance in case something goes wrong at your property and is legally obligated to have workman's comp insurance as well. All of those are expensive. Next, factor in the cost of fuel for one of these dump trucks while also adding in disposal costs... It gets pricey and while some jobs can be quick and easy, a lot of them are hard work so more often than not, the prices are pretty reasonable.

    That being said, Got Junk is a corporate giant in the junk removal biz so you may be better off going with a local operation that can still provide that professional level of service.
     
  20. Jul 29, 2012 #20

    Daryl in Nanoose

    Daryl in Nanoose

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    Your right on the button JunkDawgs, I have been self employed over 25years and the amount of time, $$, spent is incredible and for those who are not it's hard to imagine. Remember we always pay for convenience and that's a fact. :)
     

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