Error Reporting Guidelines

Discussion in 'HouseRepairTalk Website Help' started by TxBuilder, Aug 13, 2012.

  1. Aug 13, 2012 #1
    To help us better help you when reporting a problem, please include the following information:

    Operating System:
    Did you click the back button to get there?
    What was the URL of the error?
    What were you doing to get the error?
    What did the error message say?
    What is your username?
    Were you logged in?
    Did you try clearing cookies to fix it?
    If Mobile Phone Related, What Type of Phone?
    If E-Mail Related, Your Internet Service Provider or E-Mail Website Name?
    If Login Related, Does Your Browser Clear Your Cookies When You Close it (in browser settings)?
    Screenshot of Error (if available):

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