Error Reporting Guidelines

Discussion in 'HouseRepairTalk Website Help' started by Admin, Aug 13, 2012.

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  1. Aug 13, 2012 #1

    Admin

    Admin

    Admin

    Guest

    To help us better help you when reporting a problem, please include the following information:

    Browser:
    Operating System:
    Did you click the back button to get there?
    What was the URL of the error?
    What were you doing to get the error?
    What did the error message say?
    What is your username?
    Were you logged in?
    Did you try clearing cookies to fix it?
    If Mobile Phone Related, What Type of Phone?
    If E-Mail Related, Your Internet Service Provider or E-Mail Website Name?
    If Login Related, Does Your Browser Clear Your Cookies When You Close it (in browser settings)?
    Screenshot of Error (if available):
     
  2. Aug 13, 2012 #2

    havasu

    havasu

    havasu

    Administrator Staff Member Admin Moderator

    Joined:
    May 21, 2010
    Messages:
    4,004
    Likes Received:
    104
    That is nice to have on hand!
     

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