Mine is a residential unit, single phase 240V unit. I confirmed it on the data plate. 48gx036090300. The 3 phase one has a 500 for the last digits of the model. 300 indicates 240v single phase. Sorry for the incomplete info, I was working from memory.
The 240v power comes into the unit and goes directly to the contactor. A 120V leg (constant) comes off of the contactor and feeds the transformer, which then feeds a 24V line to the control board. I have good 240v into the unit and a good 120V going into the transformer. I just went out to the unit yesterday and could not get any 24V at all out of the transformer. This intermittent problem just became a failure. I guess I caught the transformer on its way out. I have a new one on order and should be here in a few days. We'll see from there.
Thanks for the help! It's great to have another brain on the problem. I'm new to fixing HVAC stuff and it's been both rewarding and frustrating. I had a local HVAC guy come out when this started, and he saw the age of the unit and the bit of surface rust on the face of the heat exchanger and refused to go any further . I pulled the side of the unit off and inspected the heat exchanger closely and didn't find any holes or anything, so I'm going to try to use this unit for another year or two if I can.
Thanks again.
I think your approach is going to solve the problem. It's far from uncommon. But...
One puzzlement I have is that you mention that the unit has 120 supplying the transformer. Hopefully that's a typo.
If 120 transformer primary-
Where does it get the neutral? Does one come from the load center to the unit? It would be very unusual to have a neutral going to the unit. Also unusual would be a 120 x 24 volt transformer in a combined unit like yours.
Is there a 240 x 120 transformer ahead of the 120 x 24? Very unusual for a 240 unit. ( I apologize, but I could not find a schematic for your unit.)
If Not-
When you read across the two wires feeding the transformer primary
right at the transformer, does your meter show 240 or 120?
If 120 and there is no neutral, then this brings up a different quandary.
If you have no neutral but have 120 reading across the transformer primary legs, you are missing a leg on the 240 supply.
(And why you get 120 and not zero is another mystery. There are many legitimate reasons, but much more diagnostic testing is required.)
I apologize but didn't know that the GX series came in single phase. Thanks for the update!
Paul