Is this a normal setup?

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Onslaughs

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Hello

I just wanted to bounce this off the forum, not sure if I am being unreasonable with the HVAC installer.

He swapped out an 1984 Rheem unit for me with this Goodman unit. But the new pad sits on top of the old pad and some bricks. I was wondering if this is an acceptable setup, as aesthetically it is absolutely awful? Will house inspectors give me trouble over this when I go to sell this house? The installer insists that this setup is stable, and that I won't have any trouble.

The quote was for a complete AC changeout, not itemized. Should I insist on a setting up the pad directly on the ground?

Thank you for your feedback

2020-07-25 15.17.50.jpg
 

oldognewtrick

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I wouldn't accept it, nor should you. Always look a job over before you or anyone reading this gives a installer of any service final payment.
 

Onslaughs

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I wouldn't accept it, nor should you. Always look a job over before you or anyone reading this gives a installer of any service final payment.
Thank you oldognewtrick. Are there any codes or installation manuals or best practices I can point to? Otherwise it's just my word against his...
 

havasu

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The unit must sit level. He was obviously lazy, and the end result shows his poor workmanship. Maybe send him a picture of this, and ask if he would be satisfied is someone did this at his house? At this point, don't get mean, just be sympathetic and ask when he can do to make the appearance better. Worst case, you coud get the area level and either drop that platform onto the ground, or use bricks around the perimeter to keep the unit raised up a few inches.
 

Jeff Handy

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The end resting on just a few bricks will settle and sink, rapidly.

This is a lazy and goofy base pad.

However, the old concrete pad was obviously tilted and sagged, so any contract should have clearly specified “remove and replace old pad with sound, level new pad.”
You should have checked for that.

And if the new pad is hollow underneath, it will sink unless placed on a shaped and level bed of crushed gravel mix, several inches thick.

You can also cut rigid foam insulation sheets to just fit inside the outside edge, as a firm base under the pad.
 

pjones

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It looks to me like you went for the lowest bidder. Weather you did or not, that is what it looks like. I would not accept that and would withhold final payment until they fix it. It would have taken them no more than 20 minutes to use a shovel and flatten that area. Now it will take them hours to fix it properly.

There is no code that I know of but it is a trip hazard and I’m pretty sure your insurance company would have an opinion about it if they found out.

If you don’t mind I would like to borrow this photo to post on the “wall of shame” thread at a Pro members only forum. They will get a kick out of this! It’s sad that people out there do this, and I hate to see this happen to people. This is NOT normal install practice and should be brought to the employers attention.
 

pjones

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It looks to me like you went for the lowest bidder. Weather you did or not, that is what it looks like.
I just want to clarify that I’m not belittling you for picking the contractor that you did. Nobody should do work like that unless you specifically specify it to be done. My point was that their quality was of the lowest standards and should not be assumed to be normal. If you didn’t pick the lowest quote then it only makes the case even worse.

I hope you can get them to return so they can correct it at their expense. I wouldn’t want my kids to play around it for safety concerns, and I wouldn’t want my grandparents walking around it either for the same concerns.

They have unnecessarily taken up additional square footage of your yard and have destined it to potential damage from environmental reasons, and if it moves when people step on the paver then that will accelerate damage to the line set. Consider even if people don’t step on it then the snow load will cause it to shift and cause the same effect as kids playing around it or stepping on it.
 

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