Replacing window

[dblock55]

Hello All,

My son has cracked a window in his bedroom. It is an Anderson Silverline window (ive attached a picture of the sticker if that helps). The nonsliding part of the window is the piece that needs to be repalced. My questions are:

1) Can this piece be replaced or does the whole window need to be replaced?
2) If the answer to 1 is yes, then how do I remove this piece? I've posted pictures of clips on top and bottom that i thought would pop out and free the window but I couldnt get them out....

Any help would be appreciated.

 

[Snoonyb]

Welcome.
Sometimes it takes a little, aggressive, manipulation, however, here is a link to Anderson Service; Contact Andersen Windows

 

[dblock55]

Welcome.
Sometimes it takes a little, aggressive, manipulation, however, here is a link to Anderson Service; Contact Andersen Windows

Are you saying that you know for a fact that those clips come out?

 

[zannej]

Never just assume. Better to contact the manufacturer for information since they would be the ones to know.