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Thank you for information/suggestions. Sales agreement states full frame window install, model of window, type of window, lowe, argon gas, brickmould, hardware type, a one year warranty on labour, etc. I should have insisted on more detail. I thought I had researched this company, BB checks...

Thank you for the information, yes it would require removing/replacing stucco to do the job properly, which they will not do. They will install a drip cap, but not the proper way, only as mentioned in my post.

Hello, in Nov/09 I had a complete tear-out, dual pane vinyl framed casement, awning and fixed sealed windows installed. The installation falls below acceptable standards. Major being the exterior weather seal of the building envelope is breached. The house has vinyl siding front and balance...