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I will return to the hardware store to find the model number. I only know they are Moen. The lines are the grey plastic flexable type lines. I know the braided stainless type you mean, they are not that type. Is the balancing valve not in the replacable insert? I did reinstall it with a...

I have installed a new tub and had a plumber install new taps. They are Moen. They are supposed to be pressure balanced. When the toilet flushes, we get only hot water. I went to the hardware store and got a new insert thinking that may be the problem. It did not change anything. The...