cheesefood
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- Joined
- Aug 18, 2007
- Messages
- 45
- Reaction score
- 1
I'm getting tired of Home Depot. Seems that lately, more often than not they don't have what I'm trying to find. Case in point:
Lost the key to my storm-door lock, so I removed the lock and brought it there to either buy a new lock or get it re-keyed. They don't sell the locks. They don't even sell a mortise set to replace mine with. So I went to the service counter to talk about a re-key. They tell me that only two people in the store do them, that one of them is working another store, it'll be a week at the earliest, and they don't re-key locks that aren't new.
I'm calling BS on this. Let me explain why: When I was 17, I worked at Menards in the hardware department. We ALL knew how to re-key a lock. It's not difficult, and we charged $10 per lock. Now if Menards can pay for a 17 year old to go through the whole hour and a half training to re-key a lock, why can't HD? They don't even sell re-key sets!
This is just another in a long line of times HD has failed me in terms of getting what I need.
Lost the key to my storm-door lock, so I removed the lock and brought it there to either buy a new lock or get it re-keyed. They don't sell the locks. They don't even sell a mortise set to replace mine with. So I went to the service counter to talk about a re-key. They tell me that only two people in the store do them, that one of them is working another store, it'll be a week at the earliest, and they don't re-key locks that aren't new.
I'm calling BS on this. Let me explain why: When I was 17, I worked at Menards in the hardware department. We ALL knew how to re-key a lock. It's not difficult, and we charged $10 per lock. Now if Menards can pay for a 17 year old to go through the whole hour and a half training to re-key a lock, why can't HD? They don't even sell re-key sets!
This is just another in a long line of times HD has failed me in terms of getting what I need.