'someone goofed' is understatement imo,,, we recently had granite c-tops & full b-splashes done at the shore,,, not only did the installer cut the outlet opening in the wrong spot by 1" vertically ['your husband can fix' in fairly good english], the top of the range wall's short by 1 1/4" but only on 1 side,,, looks like we may have gotten a $6k job for 50%,,, i'm sure, by the time we finish [if they take us to court], it will be resolved to mutual dissatisfaction nevertheless at that discount, we can live w/it for a bit longer :rofl: these guys were NOT the least expensive !
here's the relevance to this thread - we wouldn't sign the 'acceptance' form presented by the installer & notified the company immediately via phone & e-mail [original contract was tx'd by e-mail, too],,, sign & you live w/it - pay & its MUCH more difficult getting resolution - its no fun being the prey !