***update***
hello and greetings. this is my first post.
i have a major renovation going on and i am converting a late 70s split level into an english tudor home.
we selected andersen windows because they had casements designed for english tudor (brown metal trim, stainable insides, removable 'diamond' grille inserts )
the bigger sizes are still 3.1mm, but everything else is 2.2mm glass and it feels FLIMSY.
so basically, the old windows that were thrown away were better in glass quality (thickness) then what was put in.
the windows are roughed in and have not been sealed.
i have asked my builder to get the andersen rep on to my site and lets have a meeting ASAP. my builder is a custom high end builder who is willing to spend lots of attention to the desires of their customer (up to a point)
i am very angry becAuse i was very clear in my window goals when i spoke to the builders salesman and the andersen rep.
i had originally told them i wanted impact resistant glass for the first floor just for the security point of it. as costs of the project skyrocketed, i chose to not go with the impact windows and was assured that these windows would be good enough.
ok, back to my discussion with the andersen rep and my builder rep. i told them both:
1. i wanted thicker to better block sounds (a truck with no muffler or a neighbor 1/2 mile away shooting his high powered rifle)
2. better resist bird strikes (constantly an issue at this house).
3. hail
4. high winds
5. just feel sturdier and higher quality, without deflecting, while cleaning.
i am going to remind them that andersen windows has a 'if you ar not satisfied ' policy.
i am 'hoping' they can remove the units and reglaze them with the impact resistant glass (at extra expense to me) that i originally wanted for at leastfor the first floor. also, there is a large front-facing master suite second floor window that i am hoping they will re-glaze in the 3.1mm thick glass vs this flimsy 2.2mm. (the reason why that window is of concern is if im trying to take a nap while my neighbor down the street is shooting his rifle)
i have heard horror stories of new, shoddier constructed dual pane windows being 'louder' than old single pane windows with storm windows......
so if they (my builder and their andersen sales rep) are not willing to work with me, does anyone have any ideas for me ?
my goals are security and noise blocking. i already have an alarm (glass acoustic breakage sensors)
can i try the outer window security film? or will that just void my window warranty ?
my purpose of this post is two-fold.
1. to warn that andersen base model 2.2mm glass seems 'thin' in casement style windows.
2. to get advice from you on what to do in my situation, how to deal with my builder and andersen rep (who didnt warn me about their reduction in window glass quality), and what to do if no one is willing to help out. solid quality feel, security and noise reduction ability is my concern
hello and greetings. this is my first post.
i have a major renovation going on and i am converting a late 70s split level into an english tudor home.
we selected andersen windows because they had casements designed for english tudor (brown metal trim, stainable insides, removable 'diamond' grille inserts )
the bigger sizes are still 3.1mm, but everything else is 2.2mm glass and it feels FLIMSY.
so basically, the old windows that were thrown away were better in glass quality (thickness) then what was put in.
the windows are roughed in and have not been sealed.
i have asked my builder to get the andersen rep on to my site and lets have a meeting ASAP. my builder is a custom high end builder who is willing to spend lots of attention to the desires of their customer (up to a point)
i am very angry becAuse i was very clear in my window goals when i spoke to the builders salesman and the andersen rep.
i had originally told them i wanted impact resistant glass for the first floor just for the security point of it. as costs of the project skyrocketed, i chose to not go with the impact windows and was assured that these windows would be good enough.
ok, back to my discussion with the andersen rep and my builder rep. i told them both:
1. i wanted thicker to better block sounds (a truck with no muffler or a neighbor 1/2 mile away shooting his high powered rifle)
2. better resist bird strikes (constantly an issue at this house).
3. hail
4. high winds
5. just feel sturdier and higher quality, without deflecting, while cleaning.
i am going to remind them that andersen windows has a 'if you ar not satisfied ' policy.
i am 'hoping' they can remove the units and reglaze them with the impact resistant glass (at extra expense to me) that i originally wanted for at leastfor the first floor. also, there is a large front-facing master suite second floor window that i am hoping they will re-glaze in the 3.1mm thick glass vs this flimsy 2.2mm. (the reason why that window is of concern is if im trying to take a nap while my neighbor down the street is shooting his rifle)
i have heard horror stories of new, shoddier constructed dual pane windows being 'louder' than old single pane windows with storm windows......
so if they (my builder and their andersen sales rep) are not willing to work with me, does anyone have any ideas for me ?
my goals are security and noise blocking. i already have an alarm (glass acoustic breakage sensors)
can i try the outer window security film? or will that just void my window warranty ?
my purpose of this post is two-fold.
1. to warn that andersen base model 2.2mm glass seems 'thin' in casement style windows.
2. to get advice from you on what to do in my situation, how to deal with my builder and andersen rep (who didnt warn me about their reduction in window glass quality), and what to do if no one is willing to help out. solid quality feel, security and noise reduction ability is my concern
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