Hi. I recently bought a new kitchen faucet and had it installed by a plumber, as I know nothing about installing plumbing fixtures. The faucet looks very nice, but the spout has a lot of play at the bottom where it attaches. In other words, it wiggles. When you turn the water on, the spout moves up and does not wiggle while the water is running. We asked the plumber about it and he said that it was made that way. He said it was meant to prevent damage to the spout if it were hit with a pan or something. I am naturally skeptical. One time after getting a toilet installed, the plumber told us that we would have to hold down the handle in order to make it flush. It turned out that after we adjusted the water level in the tank, the toilet flushed without a problem. Since then I don't trust anything that a plumber says. So I contacted the manufacturer, Price Pfister, and they seemed to think that replacing the spout would solve the problem. They sent us a new spout assembly free of charge. So my question is - who is correct here? Has anyone ever heard of a faucet with a spout that was made to wiggle? Should I ask the plumber (or someone else if possible) to replace the spout assembly? Thanks for your help.