Hello there,
I'm new to your forum.
I am installing two new GFCI outlets in my kitchen and have identified the line and load lines.
I've attached them but can only reset the outlet if I do NOT connect the load terminals. The electrician had all the neutrals in the box tied together with a wirenut with just some pig tails that were capped off.
Can someone tell me if in addition to separating the line and load hots if all of the neutrals [loads and line] under one nut are causing the trouble? IOW do I have to separate the bundle into line and load for the GFCI to be happy?
Thanks,
Jorge
I'm new to your forum.
I am installing two new GFCI outlets in my kitchen and have identified the line and load lines.
I've attached them but can only reset the outlet if I do NOT connect the load terminals. The electrician had all the neutrals in the box tied together with a wirenut with just some pig tails that were capped off.
Can someone tell me if in addition to separating the line and load hots if all of the neutrals [loads and line] under one nut are causing the trouble? IOW do I have to separate the bundle into line and load for the GFCI to be happy?
Thanks,
Jorge