I had a little problem with the phone jack in my kitchen - the jack was broken, so I tried to replace it. When I took the jack off, I found two connectors in the wall. They look like this
Now, I have two problems. 1) one of the gray connectors is broken, and I can't seem to find a replacement. 2) The green wire is missing. the hardware store I went to sold me new phone wire, but it was much thicker than the wire coming out of my wall (that's how I broke the gray connector). I thought I could just run wire from above the gray connectors to my new jack, but that won't work since the wires are looped in the gray connectors, and there is nowhere that I can see to tie in to those wires.
Any ideas as to how I can install a new phone jack? Needless to say, I don't have any experience with phone wire and I'm not sure how to fix this.