Originally Posted by zannej
I'm a bit braindead from having to deal with FedEx and their BS.
When I tried to tell them what service I wanted they pretended not to understand and played a shell game with me that left me exhausted. Next time I will pretend to be mute and just point to what I want on a piece of paper, again and again if necessary.
Their marching orders must be upsell, upsell, upsell and I guess the same with the USPS.