I purchased a higher end kitchen faucet in Mexico for our condo there . It's spray to stream mechanism failed . I contacted them they said send $5 to an address for the repair kit. Sent it off . No repair kit ( 8 months ) . I went to the Home Depot in Cancun to return it due to it having a forever guarantee , but alas forever guarantee does not apply in MX . DO NOT BUY PRICE PFISTER IN MEXICO , you pay dearly up front and they do not honor the product . Not worth it . I tossed my pricey useless faucet .