I talked to the installer he said there must have been an electrical surge in my area to cause it. But my contractor is really good about issues he paid it.
I was to busy to troubleshoot. Got it repaired. a high voltage line shorted a low voltage one which fried the contactor on the outside unit. And blew a fuse on the air handler which is why the emergency heat wouldn't work. Cost $155 for the repair without the cost of parts.
i woke up and my heat wasnt working., cheacked the thermostat no power so checked the breaker box outside heatpump was tripped and it wouldnt reset. so i went outside and pulled the disconnect at the heatpump after that i could reset the breaker but ofcourse there still wouldnt be power to the...