Recent content by timbo59

Hi again folks, Okay, here’s the update. The granite installers returned last week and replaced the offending piece. This time I watched them closely, and got a firsthand taste of just how bad they really are. The replacement end piece was poorly measured, overlapped...

Hi again, The latest, after three aborted attempts to get there (another story on its own!) was that we went out to their warehouse facility a few miles away where they do their cutting, in order to look at the slab they used, the promise being that they would re-cut the end piece...

Hi again, Yeah, we did, but as luck would have it we were a day late trying stop payment. Our problem was that we just didn't know for sure if we were right in our grievances or being overly fussy - like I said, this is our first time round with granite. We try to be fair and honest...

Oh, sorry about that. I'll attach them below. Unfortunately we have paid in full, so it looks like we'll have to go through the court system to get the money back or have the situation resolved. It's just our bad luck we happened to try this guy first up, as he's round the corner from where we...

As of last weekend we had the granite installed in our new kitchen, and a number of issues have come up. I know about cabinets, but as this is the first time I’ve had granite installed I don’t know if I’m making too much of a fuss, or whether I have reason to feel aggrieved at the results. To...