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I think I got it figured out. I wired the plug up with an open neutral (white wire to hot, black wire to neutral) and plugged in the hrv and got the fans to fire up for 10 seconds intermittently. So power was making it to the fans on the neutral side but not the hot side. So I did an continuity...

Polarization is what the greentek rep told me it would be a problem with the receptacle, but having checked it there doesn't seem to be a problem? I did a continuity test on the exchanger and got a reading of 0.385 ohms. it is a automatic digital greenlee multimeter so I am assuming it sets...

How likely would it be that both capacitors would be broken right from the factory? There doesn't seem to be many forums out there on this topic so my guess is that this doesn't happen very often.

I am renting a place where an air exchanger was installed, and never worked from day one. I have gone through all the wiring systematically, and deduced that the controls are wired properly as well and the controller on the side of the unit. The mother board has two jumpers (red and black) that...