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I forgot to mention that as I was taking the back panel out of the freezer, I noticed there was a build up of ice all along the back freezer floor where the drain plug is. I figured the drain hole was plugged with ice too so I used the hot water technique from a previous post. Used almost...

I had the same problem with a 5 yr old Kenmore frig model # 106-76232402. Defrosted it, cleaned it, messed with the cooling controls... went ahead and got a new frig and put this one in the garage. It eventually did the same thing (I kept a thermometer so I could quick check). In my freezer...