Hello,
I am trying t find how to fix the sagging windows in our home. 95% sure they are 28 year old wood Pella windows. I have found many videos how to to adjust the counter balance but none of these videos or instructions I have found are for our windows.
I wrote Pella to see what can be done and this was their responce "Unfortunately, due to the age of your product, there are no parts available to service your product. We recommend that you contact your local Pella Showroom for a quote on unit replacements. The nearest showroom to you is located at XXXX"
I replied with: "Why would I replace our Pella windows with new Pella windows? You don't service the ones we have so I must just assume that we would end up in this same predicament in the future."
If anyone can help with a how to fix the sagging I would greatly appreciate it. Here are a few pics. If anything else is needed please let me know.
I am trying t find how to fix the sagging windows in our home. 95% sure they are 28 year old wood Pella windows. I have found many videos how to to adjust the counter balance but none of these videos or instructions I have found are for our windows.
I wrote Pella to see what can be done and this was their responce "Unfortunately, due to the age of your product, there are no parts available to service your product. We recommend that you contact your local Pella Showroom for a quote on unit replacements. The nearest showroom to you is located at XXXX"
I replied with: "Why would I replace our Pella windows with new Pella windows? You don't service the ones we have so I must just assume that we would end up in this same predicament in the future."
If anyone can help with a how to fix the sagging I would greatly appreciate it. Here are a few pics. If anything else is needed please let me know.