New tile floor problem

Discussion in 'Flooring' started by jmc0319, Apr 17, 2014.

  1. Apr 17, 2014 #1

    jmc0319

    jmc0319

    jmc0319

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    We just recently had a sunroom built onto the back of our house. When they laid the tile there were a lot of divots in the grout. The tile guy came back and patched the divots by putting more grout in those spots. Well now the patched spots are a different color than the original grout. Now the manufacturer of the grout says they have a stain to fix this and want us to let them stain all the grout. Does anything here seem odd? I am not at all comfortable with them staining the grout. Please advise.


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  2. Apr 17, 2014 #2

    nealtw

    nealtw

    nealtw

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    Depending on what the letter says. You know, the letter that states if you and only you are not happy, what will they do then.
     
  3. Apr 18, 2014 #3

    jmc0319

    jmc0319

    jmc0319

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    Thanks Neal. One question I have is if it is the proper procedure to spot fill divots in grout or should they skim coat the entire floor?


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  4. Apr 18, 2014 #4

    nealtw

    nealtw

    nealtw

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    I doubt if you could skim coat the entire floor, I have just filled spots. But I am not a pro.
     

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