Door lock is broken how to fix

[Rashmi Kumar]

We have a 3 point lock door, you lift the handle and turn the lock. This will engage all three bolts. It's broken now, the lock just turns freely. I cannot find the manufacturer or who to contact to repair. It looks like custom work and worried I might need to change the entire door which will be very expensive. Any help is appreciated. Please take a look at the attached photos.

 

[jeffmattero76]

Looks like Anderson/Emco, but I am not an expert

 

[Snoonyb]

Where are the 3 latch points for the lock?

 

[slownsteady]

Before you declare the door as dead, get a locksmith to look at it. They may be able to replace the broken part.

 

[nealtw]

Anderson.

 

[mabloodhound]

It just may be the lock mechanism that needs replacing, not the entire assembly. Call Andersen and explain your problem. They will help you and you can do the work yourself.

 

[Rashmi Kumar]

Where are the 3 latch points for the lock?

Top, middle and bottom

 

[Rashmi Kumar]

Thanks everyone for the help. I will call Anderson and explain the situation. Looks like I can assemble this myself.

 

[slownsteady]

Keep us posted. We all like happy endings.