I have a flat roof house in the Philadelphia suburbs. I recently hired a contractor to replace the built-up roof. Apparently it already had two layers on it and the youngest one was about 20 years old. The old surface was a torch-down modified bitumen. So, they just finished the job. They banged it out in a day, literally. The company that did this has been around for about forty years, and is one of the larger, more "reputable" firms in the area. I felt as though I could trust them, and their price was somewhere in the middle of all the quotes we were getting. References were good and I actually talked to people who just had work done by them. They proposed that we go for another mod bit roof, but they insisted on using the new self-stick stuff instead. They used Certainteed Flintastic, white self-stick. They said it was safer to install and just as good as the torch-down product. I have a shaky feeling about some of this work. Can you look at this and tell me if this is acceptable or is it shoddy workmanship? I am especially upset about the ugly presentation on the chimney. It is sloppy, crooked and they used black sealant. It really makes an otherwise beautiful contemporary home look amateurish. Also, look at the job they did with the vent stack. Is it normal for the contractor to wrap the vent stack like a Christmas gift? I have already spoken to the contractor about the chimney area. He claims they had to cover some putty that was already there. They could not chisel the putty away or it would damage the stone, and they could not cut into the chimney stone to install cover flashing, as it was too hard. He claims the termination bar approach was the best way to solve the problem. Some of the other shots here show the other issues I have, like material not completely rolled down to adhere firmly, and the patchy corner jobs. Please note the way the drain scuppers were handled... the 3" inserts were placed over the material, then a patch was cut and placed over the drain insert. Is this the right way to do scupper drains? So, is this acceptable work or is it just a bunch of gorillas doing a fast and lazy job?