I’ve had ADT for about ten years and just moved so we switched to Simplisafe. I liked ADT’s equipment and service, but not the install fees when we moved 3 times, the $55+ monthly fee, and $300 cancellation fee.
I maybe paid $400 for a really good package while it was on sale at Simplisafe. They have a lot of accessories, and you can always add more if needed in the future. I added another keypad and cameras, and it’s all wireless and you can install it yourself.
They do have a case for the cameras for outdoor installation. I don’t have any outdoor cameras, (yet), so I can’t speak to their picture quality, but you use the same camera for the interior and it’s sharp! The cameras also have one way speakers, unlike ADT, so you can hear anything while the camera is activated.
I haven’t set the alarm off, so I have only dealt with customer service once. I wanted to test a panic button, so I hit test, and before I could touch the panic, my phone rang and it was SS asking if I put my system on test. Very fast.
There are quite a few DIY systems out there, so it’ll be good to hear other suggestions.
