1/26/06 Bathroom countertops ordered, awaiting contact from installer to schedule templating and installation. 2/9/06 No contact from installer. Called, and was told they had the wrong phone #, however they made no attempt to contact retailer for alternative #. This delayed templating. 2/20/06 Templating completed 2/24/06 Phone message from installer canceling our countertop installation for cost discrepancy after templating. Retailer has no record of installer calling to notify them of the cost difference. This delayed our countertop installation and we had to reschedule it. 3/3/06 Countertops installed, however, during the manufacture stage they failed to clean up or cove the silicone for the under mount sinks and left large noticeable globs on the sink/countertop joint. The installer cleaned it up the best he could but all three of the new sink bowls were scratched in the process. Taping the sink and coving the adhesive while it was wet would have been a more professional approach (I think). One sink does not appear to be centered in the hole and the Corian over hangs all the sinks from1/4 to 5/8 of an inch, not sure if this normal. The overhang appears to be an attempt to hide the silicone. SHOTTY CONSTRUCTION? They did not provide us with the cut-outs (gave us the cut-outs when they did our kitchen) which is the equivalent of 4.5 square feet at $65.00 a square foot ($290). We had planed on using the material. And lastly, they installed 3.5" back splash, we ordered 3" to match our kitchen (what’s up with that?). The installer has not contacted us regarding our concerns. All-in-all we’re very dissatisfied. Does this seem right or are we just too picky?